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A 2:1 Ratio of MD Time on Record Keeping to Patient Care?

A 2:1 Ratio of MD Time on Record Keeping to Patient Care?

This article caught my eye recently: For Every Hour With Patients, Doctors Spend Two Record-Keeping (via Forbes)

By September 28, 2016 0 Comments Read More →
Some Design Flaws are Annoying… Some are Deadly

Some Design Flaws are Annoying… Some are Deadly

I won’t literally be on the beach as the photo at left suggests. But, I will be away on vacation through October 9, so I was going to take some time away from the blog to enjoy the trip, recharge the ole’ batteries, etc. I won’t be working on the site over the next two […]

By September 27, 2016 0 Comments Read More →
Podcast #264 – Tyrone Butler on Lean, Six Sigma, ITIL & More

Podcast #264 – Tyrone Butler on Lean, Six Sigma, ITIL & More

My guest for Episode #264 is a friend from here in the Dallas / Fort Worth area, Tyrone Butler. He is LSS Managing Partner at his company, Butler Active Business Solutions LLC. He has a background in the Air Force, he pre-dated me at Dell Computer in the 1990s, and he’s being doing a lot of work […]

By September 26, 2016 1 Comments Read More →

Lean Podcasts

Podcast #264 – Tyrone Butler on Lean, Six Sigma, ITIL & More

Podcast #264 – Tyrone Butler on Lean, Six Sigma, ITIL & More

My guest for Episode #264 is a friend from here in the Dallas / Fort Worth area, Tyrone Butler. He is LSS Managing Partner at his company, Butler Active Business Solutions LLC. He has a background in the Air Force, he pre-dated me at Dell Computer in the 1990s, and he’s being doing a lot of work […]

By September 26, 2016 1 Comments Read More →
Podcast #263 – Pascal Dennis, “Andy & Me and the Hospital”

Podcast #263 – Pascal Dennis, “Andy & Me and the Hospital”

Joining me for Episode #263 is another returning guest, Pascal Dennis (@AuthorPascal on Twitter). He was previously a guest on Episodes #96 and #239, talking about two of his previous books (see a full list here). Today, we’re talking about his most recent book, a business novel called Andy & Me and the Hospital: Further Adventures on […]

By September 21, 2016 0 Comments Read More →
Podcast #262 – Steven J. Spear, “Beyond the Jargon” of Lean and Improvement

Podcast #262 – Steven J. Spear, “Beyond the Jargon” of Lean and Improvement

My guest for Episode #262 is Steven J. Spear (@stevenjspear on Twitter). He is author of the fantastic book The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition. He’s a Senior Lecturer at the MIT Sloan School of Management and recently taught a summer course on Lean and Six Sigma for the […]

By September 12, 2016 4 Comments Read More →

Featured Videos

Mark Graban, Quality Digest Interview (With Transcript)

Mark Graban, Quality Digest Interview (With Transcript)

Dirk Dusharme, Mike Richman, and I talked about: The 3rd edition of Lean Hospitals, This article I wrote for Quality Digest, and more such as: Why we need to remind everybody that Lean is about flow AND quality Do names and terms matter? How do we get healthcare professionals to be excited instead of cynical about […]

“Healthcare Kaizen” Videos from Franciscan St. Francis

“Healthcare Kaizen” Videos from Franciscan St. Francis

If you ever hear people say something like “Lean doesn’t work in healthcare,” you could point people to these videos that are at the top of this post (and in these blog posts and this YouTube playlist). In the videos, you’ll see staff and leaders talk bout “Kaizen” or continuous improvement. It’s powerful to see […]

By February 23, 2016 1 Comments Read More →
Webinar Recording – Why Change Management and Lean Are So Important

Webinar Recording – Why Change Management and Lean Are So Important

Yesterday, I did a webinar about the “ExperienceChange” workshops that I’m facilitating and would love to bring to your organization. In the webinar, the first part talks about the need for change management practices and higher levels of employee engagement…

By December 4, 2015 0 Comments Read More →

Other Recent Lean Posts

Key Tweets from @MarkGraban – Week of September 19, 2016: Webinars, Old Posts, and More

Key Tweets from @MarkGraban – Week of September 19, 2016: Webinars, Old Posts, and More

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

By September 23, 2016 0 Comments Read More →
Lessons from the Wells Fargo Scandal, Mismanagement, and Gaming the Numbers

Lessons from the Wells Fargo Scandal, Mismanagement, and Gaming the Numbers

It’s been a busy fall so far. I’ve wanted to blog about the Wells Fargo scandal and management mess, but haven’t had the time to really write a comprehensive blog post about it until now. In less busy times, I might have written a 3,000 word mega post about the situation… but this isn’t that […]

By September 22, 2016 4 Comments Read More →
Invitation: Change Management Workshop in Austin November 2 (and our KaiNexus User Conference)

Invitation: Change Management Workshop in Austin November 2 (and our KaiNexus User Conference)

On behalf of the team at KaiNexus, I’d like to open up an invitation to join us and some of our customers in Austin this November. I’m facilitating the fun and innovative “ExperienceChange” workshop that I’ve mentioned here on the blog before. It’s a hands-on way to learn and practice valuable change management skills that […]

By September 20, 2016 0 Comments Read More →
A Webinar on Lean, PMOs, and Innovation

A Webinar on Lean, PMOs, and Innovation

Reminder — As I blogged about before, I’m doing a webinar on Thursday, sponsored by Cardinal Health, on Lean and healthcare supply chains. Register here. Later today, I’m playing the role of host for a KaiNexus webinar that’s going to be presented by one of our customers – Erin Edwards, continuous improvement manager from Four […]

By September 20, 2016 0 Comments Read More →
Guest Post: Lean Healthcare from a Family Member’s Perspective

Guest Post: Lean Healthcare from a Family Member’s Perspective

Mark’s note: Today’s guest post is Tim Piotrowski from AME – the Association for Manufacturing Excellence. Their annual conference is being held in Dallas in October. I’ll be attending on Thursday and will be teaching an optional workshop on “Kaizen: Continuous daily improvement for health care and services” on Friday morning. I hope to see you […]

By September 19, 2016 0 Comments Read More →