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Key Tweets from @MarkGraban – Week of August 22, 2016: Olympics, DMC Problems, Toyota

Key Tweets from @MarkGraban – Week of August 22, 2016: Olympics, DMC Problems, Toyota

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

By August 27, 2016 0 Comments Read More →
Kaizen Institute Plans Japan “Kaizen Insight” Tour for Healthcare in October

Kaizen Institute Plans Japan “Kaizen Insight” Tour for Healthcare in October

As regular readers of the blog might know, I worked with Kaizen Institute in both 2012 and 2014 to promote, participate in, and help facilitate two Lean healthcare tours to Japan (see my blog posts about past visits). In late October, Kaizen Institute plans on running another trip, something they are now calling a “KAIZEN™ […]

By August 26, 2016 0 Comments Read More →
#TBT: Posts from August 20 in Years Past

#TBT: Posts from August 20 in Years Past

Facebook and their “On This Day” feature is helpful because the platform often reminds me of what happened on this day in years past. It’s often family photos, places I’ve been, or articles I’ve read. But, since my blog posts automatically feed into my personal Facebook page, I’m reminded of those posts too. read more

By August 25, 2016 0 Comments Read More →

Lean Podcasts

Podcast #260 – Brad White, on Lean Daily Management for Healthcare

Podcast #260 – Brad White, on Lean Daily Management for Healthcare

My guest for Episode #260 of the podcast is Brad White, author of the recently-released book Lean Daily Management for Healthcare: A Strategic Guide to Implementing Lean for Hospital Leaders. He is currently a Senior Process Improvement Advisor at Grady Health System in Atlanta, but I first met Brad a few years back when we were both […]

By August 22, 2016 2 Comments Read More →
Podcast #259 – Steve Bera, Reflections on NUMMI and #Lean, Part 2

Podcast #259 – Steve Bera, Reflections on NUMMI and #Lean, Part 2

Today’s episode #259 is Part 2 of a discussion I started with Steve Bera in episode #256. Steve was one of the original 16 “NUMMI Commandos” that General Motors sent to work with Toyota in the 1980s, as discussed in the outstanding book Comeback: The Fall & Rise of the American Automobile Industry. read more

Podcast #258 – Jim Huntzinger on Deflation, Lean Management & Lean Accounting

Podcast #258 – Jim Huntzinger on Deflation, Lean Management & Lean Accounting

Joining me for Episode #258 is a many times returning guest, Jim Huntzinger, the President and Founder of Lean Frontiers (check out Episodes 8, 15, 33, 196, and 251, his with Russ Scaffede). Jim has written two eBooks, The Roots of Lean: Training Within Industry: The Origin of Japanese Management & Kaizen and Deflation: The Road to Prosperity. We’ll talk about that second […]

Featured Videos

Mark Graban, Quality Digest Interview (With Transcript)

Mark Graban, Quality Digest Interview (With Transcript)

Dirk Dusharme, Mike Richman, and I talked about: The 3rd edition of Lean Hospitals, This article I wrote for Quality Digest, and more such as: Why we need to remind everybody that Lean is about flow AND quality Do names and terms matter? How do we get healthcare professionals to be excited instead of cynical about […]

“Healthcare Kaizen” Videos from Franciscan St. Francis

“Healthcare Kaizen” Videos from Franciscan St. Francis

If you ever hear people say something like “Lean doesn’t work in healthcare,” you could point people to these videos that are at the top of this post (and in these blog posts and this YouTube playlist). In the videos, you’ll see staff and leaders talk bout “Kaizen” or continuous improvement. It’s powerful to see […]

By February 23, 2016 1 Comments Read More →
Webinar Recording – Why Change Management and Lean Are So Important

Webinar Recording – Why Change Management and Lean Are So Important

Yesterday, I did a webinar about the “ExperienceChange” workshops that I’m facilitating and would love to bring to your organization. In the webinar, the first part talks about the need for change management practices and higher levels of employee engagement…

By December 4, 2015 0 Comments Read More →

Other Recent Lean Posts

Do We Quit When We Face a Setback? I Hope Not!

Do We Quit When We Face a Setback? I Hope Not!

Mark’s Note: I thought “OCR” meant Optical Character Reader and I thought a “BattleFrog” was the name of a minor league baseball team. But that’s why I have guest bloggers… to bring in different perspectives. Today’s post, another from Paul Critchley, does just that. read more

Bad Systems & Training, Weak Problem Solving, and Poor Supervision Cause Cancelation of NFL Pre-Season Game?

Bad Systems & Training, Weak Problem Solving, and Poor Supervision Cause Cancelation of NFL Pre-Season Game?

The cancelation of a meaningless NFL exhibition pre-season game is probably one of the least important problems in the world. But, it happened recently and the “comedy errors” is interesting to think about. You might notice the headline of my post. That’s not the way a problem like this is normally portrayed in the news. […]

By August 23, 2016 0 Comments Read More →
Key Tweets from @MarkGraban – Week of August 15, 2016: Whiskey, Deming, Brazil & Kaizen

Key Tweets from @MarkGraban – Week of August 15, 2016: Whiskey, Deming, Brazil & Kaizen

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

By August 19, 2016 0 Comments Read More →
Why You Shouldn’t Rely on Sticky Notes to Sell Cars or Improve Processes

Why You Shouldn’t Rely on Sticky Notes to Sell Cars or Improve Processes

As I occasionally do, I’ve written blog post for KaiNexus: For the Want of a System Better Than a Sticky Note, a Car Sale Was Lost I hope you’ll enjoy the post… not just me complaining about a car dealer (it was their loss, quite literally). But, I think you’ll appreciate the parallels to process […]

By August 18, 2016 0 Comments Read More →
The Time I Volunteered at a Distillery and Couldn’t Help Doing Kaizen

The Time I Volunteered at a Distillery and Couldn’t Help Doing Kaizen

One thing I enjoy is the opportunity to basically be a “value adding” worker in a process. The work is pretty repetitive (but, again, it’s a very enjoyable environment) and it lets me think like an industrial engineer or a “Lean thinker” when I’m not talking with…